I am Mary Claire Santos, 30, from Cebu City, Philippines. I have 5 years of experience in Customer Service, as an order processor, and Administrative assistant, I worked on various eCommerce sites that include: Amazon, eBay, Shopify, Walmart, Facebook Marketplace, and Etsy (product research, customer service, ordering, managing returns, and listing). I also make sure the metrics and account health is in outstanding condition. I can resolve A-Z claims and negative feedback. As a Customer Service, My tasks are answering incoming inquiries from customers, tracking their info, and solving their queries. I was also in charge of answering emails, and live chats. I did Supply Chain and Inventory management for Amazon and eBay. I also used tools GSuite, Slack, Click-up, Shipworks, Canva, Front, Reamaze and others.