My goal is to help business owners so they can focus more on growing their business. Backed with 7 years of call center experience and another 2 years of extensive experience in Fraud and Risk Analysis. I am adept at handling three chats at the same time and answering email queries professionally. Skills: Software/Tools used: - RightNow - G Suite - Microsoft Office - OpenBet - CallValidate - Maxmind - Playtech - JIRA - ServiceNow - Iovation - FeatureSpace - documentchecker