Communications: Skill Set: ? Java, Adobe Reader, Photoshop, Flash etc.. ? Windows 7, Windows XP, Windows 8, Windows Vista, Windows 10,OS agnostic, Mac OS, MS - Dos ? Email (Outlook, Gmail, yahoo mail, corporate emails) HTML ? Automated Call Distribution (ACD) ? Excel, Word, PowerPoint, Access ? interactive voice response (IVR), Google Services, Ad words, Quicken, Quick Books. Value Added Skills and Knowledge: ? I am a Team Player that enjoys sharing knowledge and encouraging development of others to achieve specific team goals. ? Planning and organizing - I have planning and organizational skills that balance work, team support and handle responsibilities in a timely and professional manner.