Hi, My name is Abdullah and I have been working as a Customer Services/Support, Administration, HR, Sales in the different industries like Transportation, Construction, Telecom, Retail & MNC for more than 22 years. 

Having International exposure to work with different nationalities in Pakistan, KSA & USA. 

My goal is to help you provide a world class Customer Services and a great Customer experience: 

* Answer phone calls, emails, from customers and work to resolve their queries in real time. 

*Strong verbal (phone) communication skills utilizing active listening and clearly speaking to customers. 

*Strong written (email & chat) communication skills utilizing proper grammar and punctuation. 

*Meets and surpass expectations 

*Ability to work independently while making sound business decision on case information. 

*Well developed sense of urgency and follow through; 

*Ability to multitask multiple systems, screens,, and task during customer contacts. 

*Knowledge in MS office 

*Time management and adherence to schedules. 

*Ability to learn ad adapt to new software technologies *Calm under pressure *Organized and very attentive to details