I am passionate, dedicated and hard working. I always make sure that the clients I serve will be most satisfied with the way i work and handle my transactions with them. I also love writing poems. I have worked as an office manager in an architectural firm, and as a customer service assistant in two call center industries. I used to handle outbound calls from U.S. clients in my first call center experience who caters healthcare, and British clients on my second customer service relations for a telecommunications company.