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Skills

  • Analytics
  • Customer Service
  • Data Analysis
  • Data Management
  • Engineering Translation
  • Essay Translation
  • Linguistics
  • Logistics Consulting
  • Microsoft Excel
  • PDF Translation
  • Report Translation
  • SQL
  • Telugu Translation
  • Urdu Translation

Services

  • SQL , Excel, logistics.

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    I expertise in extracting data analysing it by using different tools and come up with a roadmap to solve the problem and as I am multilingual I would help in translation as well ! Data Analysis, Customer...

    AnalyticsCustomer ServiceData AnalysisData ManagementEngineering Translation

About

Manage support cases through all phases to resolution / close including escalations to management and / or other teams
Accurately prioritize work load (production down issues, call volume, tertiary tasks, etc.)
Follow group processes and procedures and contribute to continuous improvement of both
Resolve database related issues and performance related issues
Coordinate both external and internal resources to effect problem resolutions
Participate in a 24x7 on-call rotation, including weekends, evenings and holidays