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Skills

  • Data Entry
  • Email Services
  • Writing
  • Chat Support
  • Data Management
  • Management
  • Accounting
  • Blog Writing
  • Content Writing
  • Creative
  • Customer Service
  • Editing
  • Google Sheets
  • Research
  • Shopify Development

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Services

  • General Virtual Assistant

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    Do you have too many irons in the fire and need help?? Then hire me! I am a kick-ass virtual assistant with a track record and full comprehension of office management systems and procedures, social media...

    AccountingAdministrative AssistantAmazonBillingBlog Writing

  • E-commerce Specialist

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    E-commerce specialist does a variety of tasks related to e-commerce business. Common task: 1. Product Sourcing – product research, sourcing suppliers, negotiating deals 2. Content writing – product listings,...

    AdvertisingAmazonChat SupportContent WritingCustomer Service

  • Customer Support | Business Support

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I assist clients in their daily business operation, but more focused on customer-oriented services. Common tasks: 1. Customer service support - email and chat support 2. Social media management 3. Website...

    Chat SupportCollectionsCustomer ServiceData EntryData Management

  • Xero Account Specialist

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    Common Tasks: Bank and CC reconciliation Account Set-up Financial Reporting and Analysis Data Entry Creating E-mail Drafts

    Account ReconciliationAccountingAnalyticsBookkeepingCreative

About

More Time, Less Task, Less Pain. Letting you focus on the bigger picture!

I have 10 years of experience supporting business owners in a fast-paced environment. I have a knack of being proactive and I pride myself on delivering exceptional customer service.

I pay close attention to detail to ensure nothing slips through the cracks. I always make sure to be responsive and be able to handle any request in a timely manner.

Below are my past working experiences:

1. Park Genie | Virtual Assistant/Account Specialist
- Google sheet migration to Pipedrive
- Bookkeeping (managing financial accounts, account reconciliation via Xero)
- Creating reports
- PDF markup and editing
- Gumtree Ad listing
- Some ad-hoc tasks

2.Silicone Dynamics, Inc. | Part Time B2B Virtual Assistant
- Create, maintain and organize efficient electronic documentation (SOP's and templates) and filing database.
- Act as the PoC between the CEO, external clients, and vendors via electronic mail.
- Calculating and suggesting percentage markup and profit margin on every quotation.
- Undertake the tasks of managing CEO emails, taking messages and routing correspondence.
- Handling requests and queries appropriately. Research vendors
- Produce reports
- Arrange meetings and provide reminders to CEO and engineers.

3.Backpacker Footsteps | Virtual Assistant/Content Manager
- Moderate social media pages
- Do basic graphic design via Canva (for social media posts and WordPress content images)
- Keyword research
- Manage CEO appointments and reminders
- POC between CEO and potential partners/advertisers

4. Yibada, Inc. | Managing Editor
- Research and assign trending topics
- Assign keywords
- Monitor article traffic
- Evaluate weekly and monthly performances
- Publish articles in Yibada, including sub-websites Chinatopix, Asiastarz and Telegiz (should have met all writing guidelines)
- Making hiring decisions subject to the account manager's general view.

5. Vioteck | B2B / B2C customer/technical support
6.Telus/AT&T/Helio/Alltel | B2B / B2C customer/technical support

Work Terms

I am available 40 hours a week (preferably flexible time). I can communicate via Skype, Slack, Zoom, Whatsapp, Telegram, etc. I prefer weekly payments via Transferwise or PayPal (all transaction fees should be shoulder by the client).

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