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Skills

  • Automations
  • Data Analysis
  • Data Cleaning
  • Data Visualization
  • DAX
  • N8n
  • Administrative Assistant
  • Airtable
  • Airtable Integration
  • Business Communications
  • Customer Service
  • Data Annotation
  • Data Entry
  • Data Entry English
  • Data Entry Excel

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Services

  • Customer Support|Data analysis| Automate

    $10/hr Starting at $300 Ongoing

    Dedicated Resource

    Hi there! I am a dedicated professional with a background in administrative support and workflow automation. This unique mix allows me to handle technical data operations with precision while providing...

    Administrative AssistantAirtableAirtable IntegrationAutomationsBusiness Communications

About

Hi,

I'm Ibrahim, a workflow automation specialist who helps businesses save 20+ hours weekly by eliminating repetitive tasks and turning data into actionable insights.
WHERE I STARTED
My professional foundation was built on precision work managing technical data and field operations. I led a team of five interns conducting 50+ groundwater surveys for rural water projects, where accuracy was critical—communities depended on us to find water, and there was no room for error.
Later, I worked on a project digitizing 200,000+ land parcels from satellite imagery, maintaining 100% accuracy across hundreds of thousands of records. This meticulous work taught me three essential lessons: systems matter, communication is everything, and precision scales.
THE AWAKENING
Spending three hours daily copying data between spreadsheets, I thought: "There has to be a better way." That frustration led me to discover automation tools like Zapier and n8n.
My first automation saved me three hours immediately. I was hooked.
I built my expertise by solving real problems—creating workflows that processed 500 business records in 3 hours instead of 60+, designing AI-powered content systems, and building dashboards that transformed overwhelming data into clear insights.
WHAT I DO NOW
I help businesses through three core services:
Customer Support & Data Operations: Automating ticket routing, responses, CRM updates, and data entry—eliminating manual work that wastes your team's time.
Workflow Automation & AI Integration: Building end-to-end systems using n8n, Zapier, and Airtable—from lead generation to AI-powered content creation to process automation.
Data Analysis & Visualization: Creating interactive dashboards that track sales, customers, and operational metrics in real-time—turning data into decisions.
MY APPROACH
I start by listening to understand your actual problem, not just the solution you think you need. I build iteratively, proving value quickly with your biggest time-waster first. I document everything thoroughly so your team understands and can maintain the systems I create.
WHY CLIENTS CHOOSE ME
I combine technical skill with clear communication—I build complex systems AND explain them in plain language. I focus on outcomes that save time and money, not just delivering what was requested. I'm reliable, responsive, and stay engaged until your project succeeds.
LET'S WORK TOGETHER
If you're drowning in repetitive tasks or struggling to make sense of scattered data, I can help. I build systems that work while you sleep.

Work Terms

WORKING WITH ME:

HOURS OF OPERATION
I operate in European Standard time but work flexibly across time zones to match your schedule.
Availability: Monday - Friday, 9 AM - 6 PM WAT (flexible for urgent matters)
Weekends: Available for ongoing projects and urgent requests
Timezone Flexibility: I adjust my hours to accommodate clients worldwide

PAYMENT TERMS
Project Types:

Hourly: $10/hour for ongoing tasks and support
Fixed-Price: Clear scope with agreed deliverables

Payment Structure:

Deposits: Flexible terms (typically 50% upfront, negotiable)
Milestones: Larger projects split into phases with milestone payments
Retainers: Monthly agreements for continuous support

Payment Methods: Bank transfer
Revisions: Reasonable revisions included. Major scope changes discussed separately.

COMMUNICATION
Platforms: Email, Slack, Zoom, WhatsApp, or your preferred tool
Response Time: Within a few hours during business hours
Style: Both async (messages) and sync (calls) depending on your preference
Updates: Daily progress reports on active projects

PROJECT PROCESS
1. Discovery Call (Free): Understand your needs and challenges
2. Proposal: Clear scope, timeline, and cost
3. Build: Regular check-ins and progress updates
4. Delivery: Training, documentation, and handover
5. Support: Available for questions and adjustments

Typical Timelines:

Small automations: 2-5 days
Workflows/dashboards: 1-2 weeks
Large projects: Milestone-based delivery

Revisions included in scope. I ensure you're completely satisfied with results.
Ready to start? Let's schedule a free discovery call.