💖 For Charms Virtual Solutions (Mission-Focused):
“Empowering Voices, Elevating Service.”
(Focuses on your mission to support both agents and clients with care.)
“Where Opportunity Meets
🌟 Company History – Charms Virtual Solutions LLC
Charms Virtual Solutions LLC was founded by Adreamia Colbert with a simple but powerful vision: to create a calm, empowering space where remote professionals—especially women and stay-at-home individuals—could thrive. What started as a solo venture offering virtual call support quickly grew into a full-service 24/7 call center that connects skilled agents with clients across the country.
Launched with heart and hustle, Charms was built to break the mold of traditional call centers. Instead of cold scripts and high turnover, the focus has always been on connection, care, and quality. Through steady growth and a people-first mindset, the company began offering a range of services including inbound/outbound calling, virtual assistant support, email management, appointment setting, and survey outreach.
As Charms expanded, so did its mission: not just to serve businesses, but to create jobs, build confidence, and uplift everyday people who want to work from home. The company now supports a growing team of remote agents, and partners with entrepreneurs, startups, and organizations looking for reliable, professional, and heartfelt customer support.
Today, Charms Virtual Solutions LLC continues to blossom—one confident call and one empowered agent at a time. 🌟 Company History – Charms Virtual Solutions LLC
Charms Virtual Solutions LLC was founded by Adreamia Colbert with a simple but powerful vision: to create a calm, empowering space where remote professionals—especially women and stay-at-home individuals—could thrive. What started as a solo venture offering virtual call support quickly grew into a full-service 24/7 call center that connects skilled agents with clients across the country.
Launched with heart and hustle, Charms was built to break the mold of traditional call centers. Instead of cold scripts and high turnover, the focus has always been on connection, care, and quality. Through steady growth and a people-first mindset, the company began offering a range of services including inbound/outbound calling, virtual assistant support, email management, appointment setting, and survey outreach.
As Charms expanded, so did its mission: not just to serve businesses, but to create jobs, build confidence, and uplift everyday people who want to work from home. The company now supports a growing team of remote agents, and partners with entrepreneurs, startups, and organizations looking for reliable, professional, and heartfelt customer support.
Today, Charms Virtual Solutions LLC continues to blossom—one confident call and one empowered agent at a time. 🌟 Company History – Charms Virtual Solutions LLC
Charms Virtual Solutions LLC was founded by Adreamia Colbert with a simple but powerful vision: to create a calm, empowering space where remote professionals—especially women and stay-at-home individuals—could thrive.
Founded: 2024
Work Terms
🕒 Hours of Operation
Charms Virtual Solutions LLC offers flexible and reliable support tailored to your business needs.
Business Office Hours (Admin & Client Support):
🗓️ Monday – Friday
⏰ 9:00 AM – 5:00 PM (CST)
Call Center Operations:
📞 24/7 Availability (Including holidays, depending on the client contract)
Note: After-hours client requests or urgent issues will be addressed within 12–24 hours depending on the priority.
⸻
📬 Preferred Communication Channels
To ensure clear, timely communication, we offer the following options:
• Email (Best for formal
• Phone (For urgent matters or quick questions):
• Text Message:
💬 Quick updates, agent coordination, or follow-ups — same phone number
• Zoom or Google Meet:
📹 Available by appointment for onboarding, training, or client meetings
• Client Portal Access or Shared Drive:
📁 Used for submitting call lists, scripts, and tracking reports (if applicable)
🕒 Hours of Operation
Charms Virtual Solutions LLC offers flexible and reliable support tailored to your business needs.
Business Office Hours (Admin & Client Support):
🗓️ Monday – Friday
⏰ 9:00 AM – 5:00 PM (CST)
Call Center Operations:
📞 24/7 Availability (Including holidays, depending on the client contract)
Note: After-hours client requests or urgent issues will be addressed within 12–24 hours depending on the priority.
⸻
📬 Preferred Communication Channels
To ensure clear, timely communication, we offer the following options:
• Email (Best for formal requests & inquiries):
✉️
• Phone (For urgent matters or quick questions):
📱
• Text Message:
💬 Quick updates, agent coordination, or follow-ups — same phone number
• Zoom or Google Meet:
📹 Available by appointment for onboarding, training, or client meetings
• Client Portal Access or Shared Drive:
📁 Used for submitting call lists, scripts, and trac