Experienced Service Delivery and Operations Director with a demonstrated history of working in Information Technology Services. Has extensive work experience in ITSM, ITOM, Big Data/AI, Cloud, and DevOps Technology Solutions of the top market-leading vendors like HPE/Microfocus, IBM, BMC, Cloudera aligned with best practices like IT4IT, ITIL, and COBIT. Has strong project management skills using PMP, and PRINCE2 methodologies with a Master's degree focused in Electrical, Electronics, and Communications Engineering
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