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Skills

  • Account Management
  • Administrative Assistant
  • Customer Service
  • Leadership
  • Order Processing
  • Quality Assurance
  • Salesforce

Services

  • VIRTUAL ASSISTANT | CRM & OPERATIONS SUP

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    I provide reliable operations and customer support services, specializing in KPI management, team supervision, process improvement, and quality assurance. With over six years of experience in customer...

    Account ManagementAdministrative AssistantCustomer ServiceLeadershipOrder Processing

About

Executive Virtual Assistant | CRM & Operations Specialist Helping Leaders Scale with Systems

I am an experienced Executive Virtual Assistant with over six years of background in customer support, operations management, and team leadership. For more than three years, I have supervised teams, managed KPIs, handled escalations, and optimized workflows to improve efficiency and performance.

I specialize in CRM management, GoHighLevel website and funnel building, automation setup, reporting, and executive administrative support. I am certified in Social Media Marketing through HubSpot Academy and trained in GoHighLevel website and funnel development. I am also highly proficient in Slack, Google Workspace, and Microsoft Office.

My strength lies in creating structure behind the scenes — organizing systems, improving processes, managing communications, and ensuring daily operations run smoothly. I am proactive, detail-oriented, and committed to helping business owners focus on growth while I handle the operational backbone of their business.

Work Terms

Availability:
Full-Time / Part-Time (40+ hours per week available)
Flexible schedule with overlap in US, AU, or UK time zones

Communication:
Slack, Zoom, Google Meet

Rate:
Negotiable based on role scope and responsibilities

Work Setup:
Remote-based with stable high-speed internet
Quiet workspace with minimal distractions
Reliable laptop/desktop with backup internet option

Commitment:
Committed to meeting deadlines and maintaining consistent communication
Detail-oriented and highly organized
Open to long-term collaboration and growth-focused partnerships