Virtual Assistant | Customer Success Expert | Data Management

Hi there! I am a detail-oriented professional with over 9 years of experience in customer support, administrative operations, and data management. My background is built on working with global giants like Amazon, The British Council, and ETS (Wheebox), where accuracy and professionalism are the highest priorities.

What I bring to your project:
Expert Customer Support: At Amazon, I managed 40-50 daily outbound calls, resolving complex order issues and ensuring high customer satisfaction.

High-Precision Data Entry & CRM: I have extensive experience documenting communication logs and maintaining databases with 100% accuracy.

1. Administrative Efficiency: From managing high volumes of emails in Outlook to coordinating with subcontractors across multiple cities, I ensure your business operations run smoothly.
2. Attention to Detail: My roles as an Invigilator for the British Council and ETS required "high attention to detail" to validate information and ensure compliance—a skill I apply to every task I undertake.
3. Technical Proficiency: With a BCA (Bachelor of Computer Applications) degree, I am quick to learn new admin portals, software, and tools.

Core Skills:

* Virtual Assistance & Email Management
* CRM Management & Data Entry
* Customer Success & Conflict Resolution
* Lead Tracking & Research

I don't just execute tasks; I bring a strategic mindset to every project. Certified in Strategic Thinking, I focus on long-term goals and problem-solving to ensure the best ROI for your business.

Let's discuss how I can help you save time and streamline your tasks. Looking forward to working with you!

Work Terms

I can be available 8 hours a days depending upon client requirements.

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