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Skills

  • Administrative Assistant
  • Chat Support
  • Client Administration
  • Client Assessment
  • Client Contact
  • Client Issue Resolution
  • Client Orientation
  • Communication Skills
  • Correspondence Management
  • Customer Service
  • Data Entry
  • Data Management
  • Telephone Support
  • Virtual Assistants
  • Zendesk

Services

  • Virtual Assistant | Customer Support

    $10/hr Starting at $700 Ongoing

    Dedicated Resource

    I provide reliable, detail-oriented virtual assistance for customer service operations and administrative tasks. My background in onboarding, team coordination, and client support allows me to manage...

    Administrative AssistantChat SupportClient AdministrationClient AssessmentClient Contact

About

Efficient, reliable support and streamlined service, built around your customers' success.

I’ve always been drawn to communication, how people connect, understand each other, and build trust. That passion led me to study Mass Communication and kick off my career as an on-air personality. I loved the energy of storytelling and being the voice that helped people feel informed and heard.

From there, I transitioned into the customer service world, starting as a call agent with Citizens Disability. It was my first deep dive into truly understanding customer needs and delivering solutions in real time. That experience taught me patience, empathy, and how to think on my feet.

Eventually, I took on an administrative role at an educational organization, where I honed my ability to stay organized, manage systems, and support multiple moving parts behind the scenes. Today, I work as a Provider Growth Specialist at Wellnite, helping onboard and guide healthcare professionals through our platform. I’ve found my niche at the intersection of communication, process improvement, and user experience.

My career has been a journey through different parts of the communication industry, but the core has stayed the same: I thrive when I’m helping people connect, succeed, and feel supported—whether that’s through a well-structured onboarding flow or a thoughtful message.

When I’m not working, you’ll probably find me outdoors with friends, deep into my book of the month, or daydreaming and planning my perfect vacation to Hawaii (still a work in progress, but it’s happening one day!).

I’m excited to bring my blend of creative communication, structured thinking, and people-first energy to the clients I work with.

Work Terms

Availability: 40hrs/week max.
Monday to Friday: 4 AM – 12 PM PST (Also within the same EST and CST time zones)
Monday to Friday: 9 AM – 5 PM GMT
Available for urgent requests or check-ins outside of hours with prior notice

Preferred communication methods: Guru messages or Zoom/Google Meet (as needed)
I respond to messages within 24 hours, often sooner

Payment Terms:
Hourly or project-based payments
Weekly or bi-weekly billing cycles preferred

General Terms:
Clear task documentation and timelines are appreciated
Confidentiality and data security are priorities
Open to working with your preferred tools.

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