Methodical, Service-focused IT Engineer committed to providing rapid, accurate solutions to problems in time sensitive, high pressure environments in order to reduce downtime.
I'm a Technical Support Engineer with 5+ years of experience providing phone, email and Chat support for customers across the globe for businesses of all sizes.
Area of Expertise -
Windows Server | Windows 10 | Outlook | Active Directory | ADFS | WAP for Single Sign-On (SSO) | Azure AD Connect |Any Desktop related issue|Office 365|
Familiar Tools -
| Fresh Desk | Nave Risk | Screen Connect | Team Viewer | Remote Desktop Connection
I provide top quality support for various issue related to setting up internet connections, Antivirus, outlook issues, printers, Servers performance, email, Hardware and software and many more things in IT. I’m also a research oriented person who is always keen to learn the newest knowledge and trends in the global IT market.
I am experiences with using Fresh Desk and eager to learn to use new tools that would get the work done well for you and your team.
Work Terms
Can work as per business requirement, you can contact me through mail, mobile or Skype.