I have 03 years of experience in Customer Service assisting customers from different countries. I was trained at a large Center in Montreal and served as agent for a year.
I can provide e-mail, ticket and phone support and will do everything I can to delight your customers. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Success Manager I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers.
Work Terms
Skype or Slack communication preferred. Payment methods and rate to be discussed by chat. Available as soon as needed.