Customer Service/Sales/Data entry administrator Master

I believe that people should do things in which they are good at, that is why I would like to work as a freelancer. I am always honest and I am never afraid of doing hard work. I have experience as a sales professional with 3 years working in the technology sales industry. Excellent communication and people skills. Analytical thinker and strong negotiator.

A high energy and results-driven professional with over 8 years customer service experience in a managerial capacity.

Some of my skills include:

- Excellent planning and organizational skills result in the optimum functioning of the department and the consistent achievement of customer service standards.

- Mastery knowledge of Microsoft, Word, Excel, and Outlook

- Proven interpersonal and motivational ability ensure a strong team approach and the attainment of maximum performance levels and productivity.

- Responsible for the introduction of a number of successful customer service initiatives resulting in 15% improvement in customer satisfaction rankings.

- Experience with CRMs such as Hubspot and SalesForce

- Fast and accurate typing ability for extensive data entry projects (45 wpm)

- Able to work independently and efficiently

- Capable of following directions and completing tasks effectively

- Able to effectively manage projects and meet deadlines less

Work Terms

Less than 30 hours per week