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Skills

  • English Language
  • Call Center
  • Chat Support
  • Customer Service
  • Email Services
  • English Teacher
  • Language Translation
  • Linux
  • Microsoft
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Windows
  • Microsoft Word
  • Phone Support
  • Sales

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Services

  • Customer Service/Sales/Techinal Support

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I have 4 years experience as a customer service representative in the call center industry. I have provided support via phone, email and chat to our customers. In the call center industry I've had the...

    Call CenterChat SupportCustomer ServiceEmail ServicesLinux

  • Translator

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I am fluent in writing, speaking and listening on both English and Spanish. Will translate audio files or transcripts.

    English LanguageLanguage TranslationSpanish

  • English Teacher

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I have worked as an English teacher in Costa Rica for about a 6 month period. Started in the basic modules and ended in the intermediate modules of teaching.

    English LanguageEnglish TeacherTeaching

About

Excel in the services provided.

When I ask myself what makes me stand out among others I would have to say is my ambition to keep learning and growing . That being said, below you will find my skills I have acquired and attributes.

- Native in both English and Spanish languages.
- Attention to detail; I tend to notice patterns and ares of improvement.
- Attitude; my greatest asset is my positive attitude I have and spread to others.
- Quick learner; I take pride in being able to learn things quicker than others.
- Multitasker; I am able to work on more than one task at a time and keep it cool under pressure.
- Outside the box thinker; I tend to surprise myself as I often think outside the box.

Knowledge
-Microsoft Office software; Office, Outlook, Excel (Intermediate), and Power Point.
-Windows environment; Windows XP, Windows 7, Windows 8, and Windows 10
- Linux; recently started learning the Linux Mint. Currently have it installed in my personal computer.
- SalesForce; I have worked with SalesForce as a ticking system for about 2 years.
- Basic HTML; took a course in high school in HTML.
- Software Programing; currently learning Java and grasping basic concepts of UML.

Work Experience

Call center industry: 4 years+

English Teacher: 6 months