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Skills

  • Chat Support
  • Customer Service
  • Email Services
  • Five9
  • Inbound Marketing
  • LiveChat
  • Order Processing
  • Phone Support
  • Salesforce
  • Zendesk

Services

  • Customer Service Representative

    $10/hr Starting at $100 Ongoing

    Dedicated Resource

    I can help you manage your store handle customer queries through Live chat, email and voice support. I have wide knowledge in handling different software and systems such as Zendesk, Five 9, CRM, SalesForce,...

    Chat SupportCustomer ServiceEmail ServicesFive9Inbound Marketing

About

IT’S NOT ABOUT YOU, IT’S NOT ABOUT ME. IT’S ABOUT “WE” WORKING TOGETHER AS ONE.

Freelancer for 5 years with exceptional work ethic detail oriented customer service representative who also has a solid experience in telemarketing, Email and chat support. My love of work has helped me excel in this industry. I can meet timelines and deliver impeccable outputs effortlessly. Adaptable booking accessibility to incorporate nights ends of the week and crisis circumstances.

List of Expertise:

-Customer Support Specialist (Inbound and Outbound Call Handling)
- Chat and Email Support ( Zendesk| ManyChat| WooCommerce)
- Lead Generation
- Admin Virtual Assistant
- Data Entry
- Social Media Management
-Real Estate

Tools:
PipeDrive
SalesNavigator
SharpSpring
Pitchbox
Zoho
CRM
Xero
Wordpress
Proficiency in MS Office and GDocs
Shopify Salesforce
Hubspot
G-suite
LinkedIn
Zoom
Kajabi
Zendesk
Trello
Asana
Infusion Soft
Dialpad
Discord
Intercom



I can also help you with the following tasks:

1. Lead Generation Specialist Generate marketing qualified leads that are processed as new opportunities
2. Transcriptionist Listens and types recorded or live audio files and converts into text format of what they hear
3. SEO Manager/SEO Specialist Develop and execute successful SEO strategies. Conduct keyword research to guide content teams.
4. REAL ESTATE APPRAISAL Helps works on orders, order deliveries, scheduling for the appointment inspection and data entry. I am more than willing to be interviewed at your most convenient time. I am looking forward to working with you.

Work Equipment:

2 Laptops
Processor Intel ® Core ™ i3
Installed RAM 12 GB
System Type 64-bit Operating System
Windows 10 Pro
W/ built In camera

Main Internet Connection Fiber 50MBPS wired
Noise Cancelling Headset Plantronics