Christian Darcy Alcala

Petaling Jaya, Selangor, Malaysia

Yearly Stats: $0 Earned |

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Christian Darcy Alcala

Customer Support, Back Office Administration, Project Management and Data Encoding

Currently working as a Contact Centre Manager supporting multiple countries for an IT company. I have been in the customer support industry (multi-channel support – voice, email, chat, skype, etc) doing team management since May 2005. I have been involved in projects specifically process migrations, process improvement, system/process implementation. I also have experience in customer support for banking and finance and some experience in treasury services (indexing and matching). Versatile and flexible.

Work Terms

4-5 hours/day cumulative, 4-6 work week