Integrity with efficiency, Work with Excellence.
I’m Christoffer Ted Sanchez, a service management professional with more than 11 years of experience leading enterprise operations and client relationships in the telecommunications and IT service sectors. My career began at Accenture, where I supported the Verizon Enterprise project. This fast-paced environment shaped my ability to manage large-scale accounts, deliver process improvements, and maintain client trust even under pressure.
Over the years, I’ve grown from facilitating projects to managing full-service delivery lifecycles. Ensuring that every transition, escalation, and change is handled with precision and empathy. I’m ITIL V3 certified, which deepened my understanding of governance, change management, and continuous service improvement. What drives me most is helping teams and clients find clarity amid complexity. I am turning challenges into structured, actionable steps that lead to success.
My values center on commitment, integrity, and collaboration. Service excellence is built not just on performance metrics but on consistency, accountability, and genuine care for people. Colleagues describe me as dependable and grounded — someone who communicates clearly and finds balance between operational efficiency and human connection.
Outside work, I’m drawn to activities that help me recharge and stay centered. I enjoy exploring nature around Laguna, spending quality time with family, and reading about personal development. It continuously helps me understand team dynamics and motivation better. I also enjoy learning about productivity tools and workflow systems, which reflects my belief that there’s always a smarter way to get things done.
Today, I’m passionate about advancing into a Virtual Assistant role, where I can use my background in service delivery, stakeholder engagement, and organizational change to help clients through transformation and help their businesses to grow.
Work Terms
I am open to part-time and full-time roles. I prefer an hourly rate.
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