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Skills

  • Chat Support
  • Customer Service
  • Help Desk
  • Management
  • Relationship Management

Services

  • Customer Support/Email and Chat Support

    $7/hr Starting at $25 Ongoing

    Dedicated Resource

      I am a qualified, certified, problem-solving, efficient, and friendly customer support specialist with 3+ years of experience. Although I can work independently with little or no supervision, I can...

    Chat SupportCustomer ServiceHelp DeskManagementRelationship Management

About

Customer Support Specialist||Happiness Expert for small/Large organizations. Here: To support your business with active and engaging customer support, using my live chat, and email support.

Hello There,

Nothing beats having a reliable customer support representative who can coordinate and manage your customers perfectly with zero supervision! I Love helping out in this regard, as long as it's to help a business achieve its goals.

I am a customer service representative by profession with over 2 years experience as a customer service representative. I have good knowledge of CRM Tools, Google Suites, and Ms. Office.

Why should you hire me?

1. I have experience in managing emails and communications for startups, and small to large organizations and understand the volumes and quality of communications needed in any of them.

2. I understand brand voice, brand image and identity and can easily reply to messages using the tone of communication of any brand am working for.

3. I reply to messages as fast as possible, leaving no message backlog and so on.

4. I adhere to instructions with a high level of confidentiality.

5. I have experience receiving inbound and outbound calls.

6. To deliver top-notch customer support, it is crucial to have a deep understanding of the products or services offered. I will invest the time and effort to familiarize myself with your offerings, enabling me to provide accurate and comprehensive assistance to your customers.

7. Effective communication is the backbone of exceptional customer support. As a skilled communicator, I will ensure prompt and clear communication with your valued customers, addressing their inquiries and concerns professionally and empathetically.

I have a Laptop, Smart Phone, USB Noise Cancelling Headset, Good Internet Connection, Reliable computer hardware and software and a Quiet Work Space and I am ready to dedicate my services 24/7.

Work Terms

I am dedicated and value hourly job and a good serene work culture.