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Skills

  • Business Process Outsourcing
  • Customer Service
  • Sales
  • Sales Representative

Services

  • Virtual Assistant

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I've been in a BPO Industry for almost 5 years and been expert handling customer service account, sales representative and been an appointment setter for a realtors.

    Business Process OutsourcingCustomer ServiceSalesSales Representative

About

I am a fast learner and willing to adapt to drastic changes.

I am applying for Customer Service/ Phone Support

I have almost 6 years of experience working in customer service, being client representative, tech support and even managing the team and during this time, I have gained outstanding customer service skills. I treat customers with respect and conduct myself in a professional manner at all times. I have a very pleasant but persuasive personality with excellent communication skills. I also have the ability to apply these skills when talking on the phone, which makes me the perfect candidate for this position.

In this line of work, you talk to many consumers that are not interested in what you have to say before you connect with someone who is, so it is important to have the mentality to take rejection without becoming upset or aggravated. I have that ability and experience dealing with disgruntled customers, so I know how to stay calm and professional in this type of stressful environment.

I am computer literate with knowledge of different operating systems and word processing applications in addition to a wide list of software programs. I have excellent time-management and organizational skills with the ability to enter data into the system and to keep accurate records of all conversations that take place.
I am looking for a long term work while Im at home, we all have responsibilities to do and expectation. I am trusty, I can work in minimal supervision, reliable and dependable. I can assure you integrity and honesty.
I am confident that I have the skills and experience your company is searching for and I hope to meet with you soon to discuss this position.

You can reach me for an interview by calling +639357116397 or send me an email zapantac657@gmail.com

Work Terms

I can work 20hrs 5 times a day or depends on the clients availability, do have paypal account but willing to adjust depends on the client advice. I can be contacted through skype: Cristotle Zapanta and also via email zapantac657@gmail.com