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Skills

  • Administrative Assistant
  • Client Issue Resolution
  • Cold Calling
  • Communication Skills
  • Communications Management
  • Communications Planning
  • Customer Service
  • Virtual Assistance
  • Virtual Assistants

Services

  • Client Relations & After sales support

    $8/hr Starting at $40 Ongoing

    Dedicated Resource

    I am a bilingual (English & French) Virtual Assistant specializing in customer service, client support, cold calls, management, and administrative tasks. I help businesses and entrepreneurs maintain excellent...

    Administrative AssistantClient Issue ResolutionCold CallingCommunication Skills

About

Bilingual Virtual Assistant delivering reliable client support, admin solutions, and creative energy to help your business thrive.

Hello! I’m a bilingual (English & French) Virtual Assistant specializing in client support, administrative assistance, cold calling, and task management. I help businesses and entrepreneurs maintain smooth client communication, organized administrative processes, and high-quality support, allowing them to focus on growth and results.

With experience coordinating client relations, managing inquiries, and handling outreach, I bring strong communication skills, attention to detail, and a proactive approach to every project. I thrive on solving client problems efficiently, maintaining professionalism, and delivering work that meets deadlines with excellence.

I am passionate about creating memorable experiences and events, and I bring the same energy, creativity, and precision to my professional work as I do when planning events or enjoying my love for dance and music. These passions fuel my creativity and focus, giving me a unique perspective I bring to every task.

I believe in building trust and long-term relationships with clients, and my goal is not only to complete tasks but to make your business operations smoother, your clients happier, and your growth easier. I am open to short-term projects and ongoing support, ready to provide reliable, high-quality service that enhances your business operations.

Work Terms

I am based in Rwanda (GMT +2) and am available Monday to Friday, 8:00 AM – 12:00 AM, and Saturday 9:00 AM – 6:00 PM, allowing me to accommodate clients in different time zones. I respond to all communication through Guru messaging within 12 hours to ensure timely updates and efficient collaboration.

My hourly rate is $8/hour, with a minimum project budget of $40. I deliver tasks as agreed per project scope and timeline, and I am flexible with short-term or ongoing support contracts, adjusting my hours for urgent or high-priority needs. All payments are processed securely through the Guru platform.