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Skills

  • Account Management
  • Client Administration
  • Client Assessment
  • Client Contact
  • Client Issue Resolution
  • Correspondence Management
  • Customer Service
  • Five9
  • Freshdesk
  • Order Processing
  • Zendesk

Services

  • Customer Service Expert

    $7/hr Starting at $1K Ongoing

    Dedicated Resource

    A dedicated and young Customer Service Expert with 3 years of experience in the field who’s the one-stop solution for your all needs. My goals are to help you make your life easier by taking some of the...

    Account ManagementClient AdministrationClient AssessmentClient ContactClient Issue Resolution

About

I am not here to make just Money, I am here to make long-term relationships and to help you grow your Business.

I'm an all-around freelancer who’s the one-stop solution for your all needs. My goals are to help you make your life easier by taking some of the load off of you and bringing both customer service satisfaction and reliable representative background to the table to respond and provide excellent deliverables.

I am not here to make just Money, I am here to make long-term relationships and to help you grow your Business.

If you are looking for someone Trustworthy, Reliable, Long-Term, and who has an Attitude of Ownership towards your Business then I am the right person for your all solutions.

There are always ups and downs in a business and I can maintain a balance in both phases. I am the person who will be always with you as the backbone of you and your business.

I am passionate about delivering exceptional customer service and creating memorable experiences that keep customers coming back for more.

How do I work?

I scrutinize every angle, triple-check all work and perfect it overall and go the extra mile to retain the client's trust and satisfaction.

Work I can do?

⭐️eCommerce and Dropshipping Store Management such as following up with Suppliers, handling refunds and reshipments, disputes or chargebacks, and overriding products, My specialties are as follows: Email and Chat Support, Phone Support, Admin Support, Data Entry, Order Processing, E-commerce, Google Docs, Zendesk, Gmail, MS Office, Product Listings, Desk, Slack, CRM, Shopify and FreshDesk

I can assist you with the following tasks:

➡️Customer Service
➡️Administrative tasks
➡️Data entry

🧰Experienced using:

-Google Suite
- Zendesk
- Freshdesk
-Gorgias
- Shopify
- Netsuite
- WiseAgent
- Live Chat
- Ring Central
- Google Docs
- Google Drive

I am always learning - if I don't have the specific skill you need today, you can be sure I'll be ready to learn it quickly and efficiently!

Work Terms

9:00 AM to 5:00 PM EST, Weekends as well.