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Skills

  • Management
  • Administrative Assistant
  • Customer Support
  • Data Entry
  • Email Services
  • Lead Generation
  • Order Processing
  • Processing
  • Project Management
  • Research
  • Training
  • Calendar Management
  • Communication Skills
  • Customer Service
  • Email Handling

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Services

  • Customer Service/Virtual Assistant

    $8/hr Starting at $50 Ongoing

    Dedicated Resource

    have diverse experience in customer service with a US based MNC for over 10 years. I offer customer support ( voice Inbound, Outbound, chat, email), administrative support,order processing, data entry,...

    Administrative AssistantCommunication SkillsCustomer ServiceCustomer SupportData Entry

  • Project Management

    $10/hr Starting at $200 Ongoing

    Dedicated Resource

    Currently working with a free lance company as a project manager handling close to 30 projects with efficiency. I am also involved in business development. I am very dedicated, versatile, fast learner...

    ManagementProject Management

  • Project Management

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    1) Project management 2) Client relationship management 3) Lead nurturing and business development 4) Conducting Training for new and current workers 5) Moderating Interviews 6) Feedbacks from workers...

    ManagementProject Management

  • Virtual Assistant

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    Customer Support ( Voice Inbound, Outbound, Chat, Email), Administrative Support,Order Processing, Data Entry, Research based work, Lead Generation, calendar Management, Telemarketing, Email Handling,...

    Administrative AssistantCalendar ManagementCustomer SupportData EntryEmail Handling

About

Customer Service Expert / Project management/VA

I am an Economics and management graduate and have over 12 years of experience in Project Management, Sales and Marketing, VA and a Customer Service Expert in different office settings and virtually to help companies succeed in their business.

Some of my Long Term projects are as follows. I have also worked on several projects in the field of online courses, travel boutique, e-commerce, mentorship, IT to name a few :


Sr. Customer Care Associate | Dell International Services Pvt. Ltd

Admin & Project Management| (US Based staffing Organisation)

VA & Project Management |(Canadian Tele-summit Organisation)

VA & Project Management | (UK based Web Development Organisation)

Project Manager | (Coordinating Online Research Projects)

Project Coordinator, Administrative & Customer Experience | (US based Talent Management Organisation)

Project Manager | US Based Publishing Company

Project Co=ordination, Admin, Invoicing and Xero | Australian Talent Management Company

Some of the programs that I have worked on are as follows :

• Apps & Digital Storage: G Suite, Dropbox, Adobe, MS Suite, Lucid Charts, Canva, E-sign Apps like Hello Sign
• Project Management: Basecamp, Trello, Monday.com, Asana, Jira, G Suite
• Forms: Google Forms, Jotform, 17hats, Survey Monkey
• CMS: WordPress, Kajabi
• Spreadsheets: MS Excel, Smartsheets, Airtable
• Scheduling: Zoom, Vcita, Calendly, Demio, TimeTrade, Acuity Scheduling, skype
• CRM: Salesforce, Zoho CRM, Leadpages
• Email Marketing: Mailchimp, Constant Contact, ActiveCampaign
• Accounting: Xero
• Social Media: Linked In, Facebook, X, Instagram


I have excellent communication skills, competent, independent, attention to detail, speed, accuracy and I am very dependable. I have the right skillset, knowledge base, conscientiousness, and mindset to make this project a success.

Work Terms

I am very flexible