IT Helpdesk | Seven Seven Global
February 2018 - Present
Supports technology issues for hardware, software in general, passwords and mobile devices.
Technical Support | Sutherland Global Services
September 2014 - January 2018
Chat Technical Support for an internet service provider in US. Product supported includes high speed internet, IPTV, VOIP, POTS and DTV. Basically, technicians will contact us for two major reasons. Firstly, to troubleshoot problem that they aren't able to resolve on their own, and secondly, for ordering management system.
Application Developer | Global Strategic Solutions and Services
October 2011 - May 2012
System development using Lotus Notes/ Domino
Graduate of Information Technology in College of Our Lady of Mercy
I have paypal and I prefer email or Skype as communication medium