My hours of operation are 7:30 a.m. to 5:30 p.m. M-F. I do not work weekends or nationally recognized holidays.
Most client communication is limited to email, text and instant message. I can be reached very quickly via these methods during working hours. Time management is key in this type of business and answering the phone constantly is not conducive to productivity. This is not to say we cannot ever talk on the phone if necessary; phone calls will just need to be scheduled ahead of time.
I strive to return all emails and messages within 24 hours at the latest (excluding weekends and holidays), although it almost never takes that long. Project and task turnaround times vary by what the project or task is, but I always strive to meet your deadlines on all projects and tasks. I will always tell you (based on your needs and my schedule) when you can expect a project or task to be completed.