Banner Image

Skills

  • Administrative Assistant
  • Customer Satisfaction
  • Customer Service
  • Organizational Operations
  • Problem Solving
  • SaaS

Services

  • Problem solving + communication expert

    $15/hr Starting at $25 Ongoing

    Dedicated Resource

    Do you feel the customers are lack of engagement? Tech is a skill easily expiry, people have to keep learning to "renew", and this is a customer-facing role to solve the problem while creating engagement,...

    Administrative AssistantCustomer SatisfactionCustomer ServiceOrganizational OperationsProblem Solving

About

Trilingual Organization and Problem solver with impeccable communication skill

Do you feel lack of engagement with your customers even you speak the same native language?

Language is a tool for communication, but not communication itself. I am working across start-up fortune-500 companies for 10 years, communicate with worldwide customers who speak English, Mandarin and Cantonese will be honour to increase the engagement.

Customers contact your company with different query that can find the root cause even the customers don't realize. As a front-line character to connect customers and company, provide outstanding service exceed their expectations will be very important. My customers have given me the satisfaction score for 4.88 out of 5 from my latest performance review.

Your customers deserve the best service and your produce will need an outstanding connection with customers, I would be honour to help you with.

Work Terms

I prefer USD 15/hour that I could cover across company operation and customer service, it's negotiable on behalf of my potential with respect.