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Skills

  • Account Management
  • Bookkeeping
  • Client Administration
  • Client Contact
  • Client Issue Resolution
  • Client Orientation
  • Correspondence Management
  • Customer Service
  • Data Management
  • Freshdesk
  • Order Processing
  • Salesforce
  • Telephone Support
  • Zendesk

Services

  • Airbnb Superhost & Guest Experience

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    Self-managed and scaled a high-performing short-term rental business, overseeing end-to-end strategy, guest operations, and investment planning for two fully owned and furnished properties. Averaging...

    Account ManagementBookkeepingClient AdministrationClient ContactClient Issue Resolution

About

Airbnb & Vacation Rental Virtual Assistant | Guest Messaging & Property Coordination

With over 5 years of experience supporting clients worldwide, I help busy property owners streamline operations, boost occupancy, and deliver outstanding guest experiences. I’m reliable, proactive, and able to handle multiple listings with excellent attention to detail.

I specialize in Short-Term Rental (STR) management across platforms including Airbnb, Vrbo/HomeAway, Booking.com, and Vacasa. My STR support includes:

✅ Guest messaging & fast response management
✅ Calendar management, pricing adjustments & booking optimization
✅ Coordinating cleaners, handymen & vendors
✅ Handling refunds, alterations & conflict resolution
✅ Creating guest guidebooks & listing optimization
✅ Review management & maintaining 5-star ratings
✅ Support with turnovers & quality control

If you're looking for a dependable STR support pro who keeps guests happy and operations running smoothly — I’d love to partner with you!

Work Terms

Fixed schedules
Hourly schedules
Project-based schedules