I am a detail-oriented and people-focused professional with experience in customer support, healthcare administration, and community project support, now building a career as a Virtual Assistant and Remote Administrative Support Specialist. My journey into remote support began with working in fast-paced environments where organization, communication, and empathy were not optional, but necessary for things to function properly.

While working in a hospital setting, I served as a key point of contact for patients and medical staff, managing inquiries, coordinating appointments, and maintaining accurate records. I saw firsthand how good administration directly affects service quality, response time, and even people’s emotional experience. That role strengthened my ability to stay calm under pressure, prioritize tasks, and communicate clearly, even in sensitive situations.

Later, while volunteering with a community health initiative, I supported program coordination, documentation, and participant communication. Collecting feedback, preparing reports, and helping teams stay organized showed me how much impact structured data and clear processes can have on decision-making and service improvement. These experiences shaped my interest in administrative operations, reporting, and workflow support.

Currently, I work in customer support for an international business, where I handle inquiries, document cases, and coordinate resolutions. Supporting customers from different backgrounds has improved my written communication skills, attention to detail, and ability to follow structured service processes in a remote environment. I take pride in being dependable, responsive, and proactive in solving problems.

As a Virtual Assistant, I support inbox and calendar management, data entry and cleaning, reporting, internet research, document organization, CRM updates, and general operations support. My goal is simple: to reduce your workload, keep your systems organized, and help your business run more smoothly.

My values are professionalism, reliability, continuous learning, and respect for people’s time. I believe that even small tasks, when done well, can create a big positive impact.

Outside of work, I enjoy skincare research, creating lifestyle and beauty content, watching documentaries, journaling, and learning new digital tools. I love improving systems, learning better ways to work, and finding balance between productivity and creativity.

If you’re looking for someone who is organized, trustworthy, and genuinely invested in helping your business grow, I would be glad to support you.