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Skills

  • Business Development
  • Client Development
  • Client Issue Resolution
  • Client Orientation
  • Customer Experience Management
  • Customer Retention
  • Customer Satisfaction
  • Customer Service Management
  • Customer Service Training
  • Management
  • Marketing
  • Relationship Management
  • Relationship Marketing
  • Salesforce

Services

  • Product management | Project management

    $50/hr Starting at $35 Ongoing

    Dedicated Resource

    A system thinker and business strategist with a strong record of achieving results. Goal oriented, high level of adaptability, skilled in agile methodologies with a passion for marketing and sales excellence,...

    Business DevelopmentClient DevelopmentClient Issue ResolutionClient OrientationCustomer Experience Management

About

A system thinker and business strategist with a strong record of achieving results. Goal oriented, high level of adaptability, skilled in agile methodologies with a passion for marketing and sales excellence, customer experience, product development and management, especially in emerging markets.

I have over 11 years of experience that spans across the Health/Pharma sector as well as the FMCG sector in Nigeria and Sub Saharan Africa, where I have networked and collaborated with internal and external stakeholders across SSA to gather data that provided market insights which were used to develop and shape commercial strategies in different countries within this region. Some of my skills include Marketing, Customer-centricity, System thinking, Product management, Patient Journey mapping and launch excellence. Digital marketing. Project management. Customer segmentation and Insights generation.

I have successfully led three product launches and four marketing campaigns/strategy development and implementation for both FMCG products and oncology medications.