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Skills

  • Audio Transcription
  • BPO
  • Customer Service
  • Data Entry
  • Email Services
  • Ms Excel
  • Ms Office
  • Outlook
  • Phone Support
  • Process Improvement
  • Quality Analyst
  • Team Management
  • Transcription

Services

  • Tenured BPO Professional

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I have been working in the BPO industry since 2006. In my tenure in the call call center world, I have learned a lot of skill that helped me as I work myself up to a Team Leader. Being a Team Leader for...

    Audio TranscriptionBPOData EntryEmail ServicesMs Excel

  • Quality Assurance

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    Part of my responsibility as a QA is to listen to calls and conversation by our agents and the customers to ensure that the team is providing quality service. The calls I listen to and are either live...

    Audio TranscriptionCustomer ServicePhone SupportTeam ManagementTranscription

About

I have been working in the BPO industry for more than a decade handling various accounts such as customer service, healthcare and sales. I am very comfortable working with computers. I can type between 50-70 WPM on an average. I work extensively with MS Excel and emails as part of my daily task.

Work Terms

I am looking for a part time home-based job but I can dedicate long hours as needed by the project.