To obtain a customer care role in which an extra ordinary record of client satisfaction, an attitude of excellence and enthusiastic relations would be required.
5 years experience as a customer service representative with a track record of success in meeting and exceeding customer expectations in top hotels in the USA and Kenya. Holder of a Bachelors degree in Leisure and Hospitality Management and a Certified Hospitality Supervisor. Equipped with Front of House, reservations, switchboard night auditing and customer care skills from a five- star background (Radisson and Fairmont). Thoroughly switched on, meticulous and self motivated.
I I'm very flexible