Fabiana Fernandes

Sao Paulo, Sao Paulo, Brazil

Yearly Stats: $232 Earned |

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Fabiana Fernandes

Hello,
my name is Fabiana and I'm a professional assistant with over 7 years in the workforce and experience in marketing, customer service and administrative support. My combination of skills allows me to offer creative and unique solutions helping your business distinguish from the competition and out stand in the market. My mission is improve business results by delivering high-level professional services and results. I always try to find an individual approach to any project and offer the most efficient solution for the task.
I speak English, Portuguese and Spanish. I'm looking for a position in customer service support or administrative/digital marketing assistance.
Please don't hesitate to contact me for your next project.

Employment History

International sales and marketing analyst | Duratex S.A.
March 2011 - Present
Responsible for assist in marketing promotion:
- Creating design and content for presentations, brochures, catalogues and banners;
- Creating email marketing for customers;
- Assisting with promotional
activities in business events.
Responsible for attending a customer base of more than 30 global clients in customer support tasks such as:
- Placing invoice orders and requisition of new products accordingly with customer needs;
- Sending samples of products, daily follow up of orders, documents and information for customers;
- Dealing with customer issues and finding solutions for them;
- Working in cooperation with logistics suppliers and factory.

Administrative assistant | Adex
March 2010 - March 2011
Worked in administrative tasks, such as:
- Devising and maintaining office systems, including data management and filing;
- Arranging travel, accommodation and occasionally, travelling with the manager to provide general assistance during presentations;
- Screening phone calls, inquiries and requests, and handling them when appropriate;

Education
Bachelor of Business Administration (B.B.A.) | San Judas Tadeu University
2010 - 2014

Work Terms

Availability:
Less than 30 hrs/week