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Skills

  • Appointment Setting
  • Chat Support
  • Customer Service
  • Data Entry
  • Records Management
  • Virtual Assistants

Services

  • Healthcare Support Specialist

    $10/hr Starting at $45 Ongoing

    Dedicated Resource

    With a solid foundation in healthcare and a passion for helping others, I offer comprehensive customer support services that extend beyond patient care. My experience in accurately inputting patient data...

    Appointment SettingChat SupportCustomer ServiceData EntryRecords Management

About

Healthcare-Trained Empathy in Every Chat—Replies Within 12H

I’m an entry-level customer service professional with 2 years of experience managing patient communications in a fast-paced clinical setting (Vital Signs Room & Operating Theatre). My healthcare background has finely tuned my empathy, attention to detail, and ability to stay calm under pressure. Proficient with EMR systems and a quick learner of any chat platform, I guarantee a clear, courteous first reply within 12 hours and diligent follow-through until every issue is resolved. Let’s work together to deliver patient-grade support that builds trust and keeps your customers coming back.

Work Terms

Availability
• Mon–Fri, 8 AM–6 PM West Africa Time (UTC +1)
• First response guaranteed within 12 hours during these hours
• Weekend or after-hours support available by prior

• Payment is made upfront via SafePay escrow before I begin work.
• Funds are released to me upon your approval of the delivered work.
• Guru deducts an 8.95% service fee from the payment.
• I withdraw earnings securely via PayPal or bank transfer.
• Work starts only after SafePay funds are secured to ensure payment security for both of us

• All chats, documents, and updates handled via the Guru WorkRoom
• I’ll confirm receipt of your messages within 1 hour of logging on each day
• Clear “next steps” or resolution communicated within 24 hours of your initial request