Virtual Assistant | Customer Support

With over 12 years of experience supporting global teams, I specialize in administrative assistance, technician scheduling, customer support, and remote coordination. I've worked with Australian and US-based clients, handling tasks such as roster and asset management, appointment booking, inbound and outbound communication, and technical support. I thrive in fast-paced environments, solving problems in real time while maintaining accuracy and professionalism.

I’m highly organized, adaptable, and proactive - someone you can count on to keep operations running smoothly and clients satisfied.


💼 Why You Should Hire Me:

✅ 12+ years of diverse experience in administrative support, customer service, scheduling, and remote team coordination
✅ Skilled in calendar, roster, and asset management — experienced in working with technicians, supervisors, and head office teams across different time zones
✅ Exceptional communication and client-handling skills honed through years of working with international (especially Australian and US-based) clients
✅ Detail-oriented and highly organized, able to manage multiple priorities without losing track
✅ Empathetic and people-centered, making me effective in customer support and problem-solving roles
✅ Proven ability to work independently while maintaining top-quality results and meeting deadlines
✅ Strong background in outbound/inbound calls, appointment setting, and admin support, especially in fast-paced remote environments
✅ Flexible, trainable, and committed to long-term partnerships that grow with trust and consistency

Work Terms

I am currently available for part-time work, with a commitment of 3 to 4 hours per day, from Monday to Saturday (PH time).

I prefer weekly payments. For communication, I’m flexible and responsive. I prefer using, Slack, or telegram or whatsapp —whichever works best for your workflow. I'm comfortable with regular check-ins, updates, or async messaging depending on your team's setup.

I value clear expectations, transparency, and timely communication to ensure smooth collaboration and top-quality results.