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Skills

  • Call Center Management
  • Client Development
  • Client Management
  • Communication Skills
  • Communications Management
  • Customer Service
  • Customer Service Management
  • Director
  • English Language
  • Inbound Marketing
  • Management
  • Marketing
  • Operations Management
  • Sales
  • Sales Contracts

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Services

  • Operations Coordination and management

    $9/hr Starting at $30 Ongoing

    Dedicated Resource

    Operations and commercial professional with experience in logistics, customer support, sales, CRM management, and digital operations. Strong background in team coordination, process organization, inbound...

    Call Center ManagementClient DevelopmentClient ManagementCommunication SkillsCommunications Management

About

Operations & Customer Success Specialist | Project Management | Sales | CRM | Virtual Assistant | English C1

Hi, I'm Igor, a bilingual professional (English C1) with experience in operations management, customer support, sales, business development, and team leadership.

Throughout my career, I've managed teams, optimized business processes, handled CRM systems, supported international clients, and helped companies improve efficiency and customer satisfaction.

I am proactive, detail-oriented, and committed to delivering high-quality work while maintaining clear communication and meeting deadlines.

I can assist with:

• Operations Management
• Customer Support (Email, Chat & Phone)
• Virtual Assistance
• CRM Management
• Sales Support
• Lead Generation
• Project Coordination
• Administrative Tasks
• Process Improvement
• Data Entry & Reporting

I believe in building long-term partnerships by providing reliable, organized, and results-driven support.

Let's work together!

Work Terms

• Available for both short-term and long-term projects.

• Flexible working hours with overlapping availability for US and European time zones.

• Fast response time and clear communication.

• Comfortable using Slack, Microsoft Teams, Zoom, Google Workspace, Microsoft Office, Monday.com, CRMs, ChatGPT, and other productivity tools.

• Open to hourly or fixed-price contracts.

• Committed to meeting deadlines and delivering high-quality work.