"Enhancing your experience, one interaction at a time."
Hello there! My name is James and I am a Filipino CX. With over 5 years of experience in customer service and a proven track record of improving customer retention and loyalty and driving revenue, I am confident that I would be a valuable addition to your team.
Throughout my career, I have developed strong communication skills and have a deep understanding of how to provide excellent customer service. I am experienced in using a wide range of CRM, helpdesk, project management, and other software applications to ensure that customers receive timely and accurate assistance. Whether it's resolving a complex issue or answering a simple question, I am committed to delivering exceptional service and ensuring that every customer interaction is a positive one.
Work Terms
I can work 40 hours a week and bi-weekly thru Paypal or Payoneer.