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Skills

  • Accounting
  • Analytics
  • Chat Support
  • Customer Service
  • Data Encoding
  • Data Entry
  • Data Management
  • Email Services
  • Help Desk
  • Lead Generation
  • Phone Support
  • Skill
  • Switches
  • Typing

Services

  • Data Encoder

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I've been a quality analyst for two years and that's when I acquired my skills in data entry. I've been listening to our agents' calls and typing the details and feedback about them.

    AnalyticsData EncodingData EntryData ManagementLead Generation

  • Email/Chat Support

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I've been part of a technical account from my current company and had to answer email queries of our customers. We are also switching to being a chat support when the queue needs help.

    AccountingChat SupportCustomer ServiceEmail ServicesHelp Desk

About

Aim to Succeed Every Time!

I've been to Business Process Outsourcing (BPO) since 2005 and was able to enhance my skills in communication, administrative tasks (email management, data reporting and analysis) from the positions I've been to (Agent, Quality Analyst and Supervisor). I am currently supervising a group of agents and is responsible in coaching them to reach their full potential as a Customer Service Representative.

Typing speed of 60 words per minute.
Proficient in Web and Internet applications.
Used Microsoft Office (MS Word, MS Excel and MS PowerPoint) in generating reports, presentations and projects.

Work Terms

My working hours depends on my client's need.I preferably like bi-monthly pay outs.