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Skills

  • Chat Support
  • Conflict Resolution
  • Customer Service
  • Email Support
  • Salesforce
  • Zendesk

Services

  • Customer Service

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    As a Customer Service professional with 6 years of experience in the industry, I have extensive experience in phone, email, and chat support.  I have a strong grasp of what it takes to provide excellent...

    Chat SupportConflict ResolutionCustomer ServiceEmail SupportSalesforce

About

"Don’t settle for mediocrity; never let good enough be good enough." - Joel Osteen

Hello and welcome! As a Customer Service professional with 6 years of experience in the industry, I have extensive experience in phone, email, and chat support.

I have a strong grasp of what it takes to provide excellent care to any customer, no matter what issue they are facing.

When the pandemic hit, working onsite was no longer an option for me. I've been working from home for 3 years now.

Among my peers, I’m known for being approachable, patient, witty & trustworthy.

What should you expect when working with me? I offer 𝟏𝟎𝟎% 𝐡𝐚𝐫𝐝 𝐰𝐨𝐫𝐤, integrity, reliability, and flexibility. I am results-driven, and I can work with minimal supervision.

I am eager to learn new things, and in order to give clients the best support possible, I will get completely familiar with the projects, processes, and systems in use.

𝐒𝐤𝐢𝐥𝐥𝐬𝐞𝐭:
✅ Customer Service
✅ Communication Skills
✅ Conflict Resolution
✅ Critical Thinking
✅ Empathy
✅ Attention to Detail
✅ Time management

𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬:
✅ Zendesk
✅ EPi
✅ Klaviyo
✅ Salesforce
✅ LinkedIn Sales Navigator
✅ Stripe
✅ Google Suite
✅ Airtable
✅ Canva
✅ Gmail
✅ Slack

If you have any queries or if you're interested in working with me, don't hesitate to get in touch with me.

Keep thriving,
Jenny May💎

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