My mission is to provide customized virtual business management and support services to established business owners and to take the weight off their shoulders, giving them back the time and

I have almost 5 years of experience being a Customer Service Representative (Live Chat, Email, and Phone Support). I have worked with customers to maintain relationships, resolve disputes, and escalated issues. I can easily adapt to do many things and serve many functions. I am someone who has an unwavering resolve. I am determined to do well in my job and am determined to have a successful career as well as make the company I work for more competitive. I’d also describe myself as being very resourceful. I find solutions, get creative, and solve problems without needing the help of coworkers or managers. I know when to ask for help and I don’t stay quiet if I do need assistance. But when it is possible to handle something without occupying the time of others, I do it and I consider myself very good at it.

Professional:
Having a passion for customer service & responding quickly to inquiries.
Adaptable and able to quickly pick up instructions.

Personal:
• Passionate about doing a good job.
• Clear and effective communication skills.
• Confident, friendly, and easy to get along with.
• Can work efficiently with minimum supervision.
• Highly dependable, diligent, and has a strong sense of productive output on tasks. Thorough and emphasizes superior quality on delivered tasks.
• Works very well both independently and in a team environment while ensuring that tasks being delivered are in line with the team and company’s goals in both setups.
• Performs a variety of tasks within a wide range of roles and responsibilities. Works well under pressure and can deliver within schedule in a tight time frame..

Work Terms

I can work from 9am - 5pm EST/EDT. I am open to negotiation so don't hesitate to message me directly.