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Skills

  • Customer Service
  • Data Entry
  • Email Services
  • Email Support
  • Magento
  • Order Processing
  • Shopify Development
  • Zendesk

Services

  • Email Support Specialist

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    I have been working as an email support specialist for almost 6 years now. The experience includes me handling Tier 1 and Tier 2 Level of Support to handling a team of 4-8 agents. My experience and skill...

    Customer ServiceData EntryEmail ServicesEmail SupportMagento

About

I have been working as an email support specialist for 10 years now. The experience includes me handling Tier 1 and Tier 2 Level of Support to handling a team of 4-8 agents.

My experience and skill ranges from basic secretarial works, basic data entry to doing customer service (email only) to order processing to doing a bit of webmaster jobs like simple wordpress installation via cpanel and some instruction on email marketing using GetResponse. I am experienced in Zendesk, DeskPro and Kayako Helpdesks.

Work Terms

I am available 20-40 hours a week, and prefer payment bi-monthly. Working days is Mondays to Fridays only