I provide real, human support with instant, reliable answers. My mission is to ensure every customer feels heard, valued, and helped with professionalism, empathy, and consistency

With over 9 years of experience as a live chat support specialist, I help businesses build strong, lasting connections with their customers by delivering prompt, personable, and dependable service.

I go beyond chat support, I’m a versatile professional who can build custom websites using WordPress, design eye-catching visuals for marketing and social media, and manage a wide range of tools, including CRMs, email platforms, landing pages, sales funnels, and Kajabi.

I take pride in handling time-consuming tasks so my clients can stay focused on things that are essential for growing their business. What drives me is the satisfaction of being the reliable, behind-the-scenes partner who brings order to chaos and calm to busy days.

When I’m not supporting clients, you’ll find me exploring new tools, learning design trends, or enjoying a quiet moment with a good cup of coffee. My approach is simple: be helpful, stay curious, and always deliver with heart.

Work Terms

I’m available Monday through Friday, from 9:00 AM to 6:00 PM (EST), with flexibility for weekend support if scheduled in advance. I work on both hourly and fixed-rate projects, with transparent, milestone-based billing for long-term engagements. Payments are preferred via PayPal, and I kindly request prompt payment within 7 days of the invoice unless otherwise agreed. Communication is key. I prioritize clear, timely, and friendly exchanges, and I’m comfortable using tools like Trello, Zoom, email, or your preferred platform. I aim to respond quickly and keep you updated every step of the way, ensuring you always know what’s happening and when. Professionalism, reliability, and respect for your time are at the heart of how I work.