I'm here to provide good quality service to your Company with no hesitations nor doubt.
Hi,
I worked in a Bank for 8 years.
Within that 8 years, I worked as a Collection Officer in a Lending Group, as a Documentation Staff and Administrative Staff in a Asset Management Group in 2 different Banks.
I will do my best to provide quality work and good customer services to clients that will give me a chance to work with them.
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Being a Collection Officer assigned in a Lending Group in a Bank, I was able to communicate with different types of clients, handling their unsettled obligations (past due accounts) through proper communication via calls or talking to them personally, giving them proper instructions/suggestions how to settle their obligations smoothly. I monitors all the data of clients I handle as to all the records connected to their files. Monitors the Non-Performing Loans (NPL) records weekly/monthly.
As a Documentation Staff in an Asset Management Support Division (AMSD) in a Bank, I prepare contracts (Notice of Approvals/Deed of Conditional Sale/Contract to Sell/Contract of Lease) being requested by account officers. I communicate with the clients regarding the status of their contract to be signed and monitors of all documents/ sent to clients via Bank. Coordinates with the clients as to the release of the Titles and assist also the Data Admin. Staff in securing date and preparing internal reports.
As Administrative Staff in AMSD of the Bank, I monitor/records all the folders/files being pull-out as requested by different Departments. I ensure that all client's files/records are intact, properly organized, safeguarded against unauthorized usage. I also act as Secretary to the Division Head and performs secretarial functions/customer assistance/queries and other functions being assigned from time to time.