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Skills

  • Admin Support
  • Chat Support
  • Customer Support
  • Data Entry
  • Email Support
  • Virtual Assistants

Services

  • Customer Support

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I'm a Customer Support for seven years and I have been dealing with chargeback cases with different payment gateways like, PayPal, Skrill CreditCard, LevelUp, Global Collect, Money Online, and Cash U...

    Admin SupportChat SupportCustomer SupportData EntryEmail Support

About

I aim to go out into the industry and apply the knowledge I’ve learned; to meet and interact with others; to learn more, gain more and give more.

I've done quite a bit of Testing for a mobile game publishing company, and have skills specifically for Quality Assurance, although I am far from being an expert at it. I make sure every feature of the title is tested and that any potential issue is discovered and fixed before the title goes live. I also write a detailed Test Report and provides feedback for improvement.

I also know how to work with Zendesk, as a Customer Service Representative, I've handled a lot of email support relating to billing/payment issues, chargebacks and fraudulent cases. I respond in a timely and professional manner to all requests for information. I can perform account investigations and identifies fraudulent accounts.

I am a Team player because I can relate to others well, have a professional demeanor, and understand what it takes to get the job done. I am flexible in working independently or on a team, as needed by the task at hand.
I'm a fast learner, and will work self-directed and figure things out whenever possible, I want a long-term, stable job.

Work Terms

I can work 2-3 hours a day, you can send your payment through paypal, for more info you can contact me via skype, october.sage.at.outlook.com