Experienced Customer Service Agent
I have 3 years of experience in Customer Service assisting U.S. and Australian customers.
I can provide e-mail, ticket and chat support and will do everything I can to delight your customers. I can also do content moderation. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. I can also say that giving the assistance beyond our customer's needs will give them a great experience and a positive outcome. Throughout the years of my experience as a Customer Service Agent I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers.