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Skills

  • Administrative Assistant
  • Correspondence Management
  • Customer Care Services
  • Customer Service
  • Customer Service Management

Services

  • Customer Service

    $40/hr Starting at $300 Ongoing

    Dedicated Resource

    15 years of experience in order administration, customer correspondence, answering customer inquiries, responding to customer complaints, and customer problem-solving. Have collected feedback from customers...

    Administrative AssistantCorrespondence ManagementCustomer Care ServicesCustomer ServiceCustomer Service Management

About

Market Research Professional and Aspiring Videographer

Over 25 years of experience in market and social research, project management, customer service, and strategic analysis, primarily within high-technology industries and government agencies.
• Able to examine complex problems, identify strategic issues, and make succinct conclusions and recommendations.
• Command of business software and systems: Word, Access, Excel, SAS, SQL, PowerPoint, SPSS, Windows, Adobe Premiere, Adobe Acrobat, video, and graphic editing software.
• Experienced with qualitative research, survey design, coding, tabulation, statistics, and reporting.
• Manage a small YouTube channel with a loyal following.

Work Terms

Cannot work on Wednesdays, but otherwise flexible.