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Skills

  • Account Management
  • Administrative Assistant
  • Avaya
  • Client Administration
  • Client Assessment
  • Client Contact
  • Client Issue Resolution
  • Customer Service
  • HIPAA
  • Salesforce
  • Telephone Support
  • Zendesk

Services

  • Customer Support Specialist

    $5/hr Starting at $30 Ongoing

    Dedicated Resource

    With almost 2years of experience in healthcare medical insurance and more than 8 years of experience BPO / Remote Executive Assistant. Using a systematic, detailed approach to make sure the records or...

    Account ManagementAdministrative AssistantAvayaClient AdministrationClient Assessment

About

I have over eight years of experience in the BPO and remote support industry, including two years in the U.S. healthcare field, where I worked on medical record validation, claims processing, and HIPAA-compliant documentation.

I’m confident in handling record requests, following up with clients, and ensuring all data is accurate and securely managed. I take pride in communicating in a friendly, positive, and professional manner — always focused on delivering excellent customer service and efficient results.

I’m looking forward to bringing my skills, reliability, and enthusiasm to your team. Thank you for considering my application!

Work Terms

8-hour shift from M-F if possible. 15th and 30th, if possible. Preferred communication via WhatsApp or electronic mail.