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Skills

  • Chat Support
  • CRM
  • Email Support
  • Phone Support
  • Administrative Assistant
  • Calendar Management
  • Cold Calling
  • Customer Service
  • Data Entry
  • Email Services
  • Lead Generation
  • Order Entry
  • Order Processing
  • Podio
  • Real Estate

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Services

  • Real Estate Cold Caller/ SMS

    $7/hr Starting at $25 Ongoing

    Dedicated Resource

    I cold call or send sms those homeowners who might be interested in getting an offer from my clients. I ask them pre-qualifying questions and I push them to our CRM which is Podio.  I call whatever list...

    Cold CallingCRMData EntryLead GenerationPhone Support

  • Customer Service Representative

    $7/hr Starting at $25 Ongoing

    Dedicated Resource

    Been working as a CSR for 4 years. I process orders, answer inquiries, assist customer's concerns , troubleshoot devices, and everything. I can assist customers via phone, email and chat. Building rapport,...

    Chat SupportCustomer ServiceEmail ServicesEmail SupportOrder Entry

  • Admin Assistant

    $7/hr Starting at $25 Ongoing

    Dedicated Resource

    Admin Assistant VA skills:  -Email and calendar management -Phone Management  -Efficiency in using tools or CRM -Familiar with Slack, Trello, Hubspot, Asana -Efficiency in using tools or CRM -Basic graphic...

    Administrative AssistantCalendar ManagementChat SupportCRMEmail Support

About

Real Estate VA, Admin Assistant,General VA , Cold Caller, Customer Service

Are you looking for a Rockstar Virtual Assistant? You just landed on the right profile!

Hi, my name is Maria. I am a hardworking, trustworthy, and independent Virtual Assistant with over 4 years of experience.

REVA/ Cold Caller Skills
- Cold calling and texting homeowners and converting them into leads
- Doing property research, skip tracing, and any data entry tasks
- Updating CRM


Real Estate Tools:
Launch Control, Xencall or Readymode, REISift, Calltools, Podio, CallRail, Prop Stream, Back lead Stacker, Property Radar, Salesforce, Skip Matrix, craigslist, Zillow.


Admin Assistant VA skills:
-Email and calendar management
-Phone Management
-Efficiency in using tools or CRM
-Familiar with Slack, Trello,Hubspot,Asana
-Efficiency in using tools or CRM
-Basic graphic designing
-Manage social media platforms
-Organized and detail-oriented with tasks.

Admin VA Tools :
Gsuite tools (Gmail, GDocs, GDrive, GSheets) Soc Media Apps ( FB, Instagram, LinkedIn) Hubspot, Canva, Trello

Customer Service Tasks:

- Assisting customers with their inquiries and complaints via phone, chat, and email
- Processing refunds and replacements for orders
- Helping customers to fix their devices
- Fixing and doing troubleshooting steps with the customer
- Processing tickets and dispatching technicians
- Providing excellent customer service and making our clients happy.

Customer Service Accounts Handled:
Amazon, Centurylink, ATT, Straighttalk

If you give me a chance to work under your company, you will never regret it because I believe I got what it takes to be the next person on your team!
Thank you.

Work Terms

I can work anytime you wish except weekends. You can pay me via Paypal. You can always reach me through my email or you can check my profile and my personal accounts are there.

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