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Skills

  • Team Management
  • 360 Feedback
  • API Development
  • Creative
  • CRM
  • Customer Service
  • Email
  • Email Systems
  • Helpdesk
  • HubSpot
  • Phone Support
  • Product Design
  • Product Research
  • Quality Assurance (QA) And Testing
  • Reports

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Services

  • Customer Service Team Development

    $100/hr Starting at $300

    If you need help implementing any customer support, communication or engagement strategies, I can help. I have experience working on client-facing support teams, and training support representatives on...

    Customer ServiceHelpdeskPhone SupportSoftware DevelopmentTeam Building
  • HubSpot Implementation

    $150/hr Starting at $500

    ...

    API DevelopmentCreativeCRMEmailEmail Systems
  • User Research

    $150/hr Starting at $300

    ...

    360 FeedbackProduct DesignProduct ResearchQuality Assurance (QA) And TestingResearch

About

Helping teams solve for their customers.

I am eager to help you find a communication, training and feedback style that works for your services and support teams. Project management and workflow development are also in my area of expertise.